How to delete your fantasy cricket account
Every fantasy platform in India offers a way to delete or deactivate your account. This page walks through the typical steps and what to expect in terms of data retention and balance refunds.
Why people delete fantasy accounts
Most people who delete fantasy accounts do so for one of three reasons: they no longer want to play, they are moving to a different platform, or they want a clean break from the activity. Whatever your reason, the process is usually straightforward.
The deletion process
The deletion process on most platforms follows the same pattern. First, withdraw any remaining wallet balance to your bank account or UPI. Second, contact customer care to request account deletion. Third, verify the request via OTP or email. Fourth, wait 7 to 15 days for the deletion to be processed.
What happens to your data
Most platforms retain your KYC data for 5 to 10 years after account deletion, as required by Indian tax and anti-money-laundering regulations. Your match history, contest history and team picks are usually anonymised or deleted within 90 days.
If you want a complete data export before deletion, request it from customer care. Most platforms will provide a CSV or PDF export within 7 to 30 days.
What happens to your bonus balance
Unused bonus balance is usually forfeited on account deletion. Withdraw your real-money wallet balance before requesting deletion to avoid losing it. Bonus cash that has already converted to real money (after contest play) is treated as wallet balance and can be withdrawn.
Re-opening after deletion
Some platforms allow you to re-open a deleted account within 30 days of deletion; after that, the account is permanently closed and you would need to create a new one. KYC verification will need to be re-done on the new account.
Frequently asked questions
Will deleting my account delete my KYC data?
No. KYC data is retained for 5 to 10 years as required by Indian tax and anti-money-laundering regulations. Match history and picks data is usually deleted within 90 days.
Can I withdraw my wallet balance after requesting deletion?
Yes, but you must request the withdrawal before the deletion is processed. Once deletion is final, the wallet is closed and any remaining balance is forfeited.
How long does account deletion take?
Most platforms process deletion requests within 7 to 15 days. Some platforms offer instant deactivation (which still allows reactivation within 30 days) versus permanent deletion (which cannot be undone).
Can I delete my account from a restricted state?
Yes. You can delete your account from any state, regardless of whether paid play is currently allowed. The deletion process does not require access to paid contests.